NHTSA Complaint #10438793 — 2005 MINI COOPER S

TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MOVE WHEN THE CONTACT NOTICED A BURNING ODOR. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE HE WAS INFORMED THAT THE ELECTRIC POWER STEERING COMPONENT HAD MELTED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS A CONCURRENT INVESTIGATION FOR THE FAILURE HOWEVER, THERE WERE NO RECALLS. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 63,260. UPDATED 12/20/11*LJ THE CONSUMER WAS INFORMED THE POWER STEERING UNIT HAD SUFFERED A COMPLETE MELT DOWN WHICH SPREAD TO THE POWER STEERING HOSE AND WIRING HARNESS. UPDATED 01/20/12