NHTSA Complaint #10438452 — 2003 NISSAN MURANO POWER TRAIN

Complaint Details

ODI Number	10438452
Vehicle	2003 NISSAN MURANO
Component	POWER TRAIN
Date of Incident	December 2, 2011
Date Filed	December 3, 2011
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

IN THE FIRST QUARTER OF 2010 NISSAN EXTENDED THE WARRANTY TO COVER THE FAILED CVT TRANSMISSION. THE DEALER REPLACED IT AT NO COST TO ME (NISSAN COVERED THE PARTS AND LABOR). ON FRIDAY DECEMBER 2, 2011 WHILE THE SERVICE DEPARTMENT IN FAIRFAX, VIRGINIA WAS REPLACING THE LOWER OIL PAN GASKET, AND LOWER OIL COOLER HOUSING, THEY NOTICED THE TRANSFER CASE WAS STARTING TO FAIL/CRACK. INFORMED ME THAT WITHIN THE NEXT 6 TO 12 MONTHS THIS WOULD NEED TO BE REPLACED AND THIS IS AN 18 HOUR JOB. COST ESTIMATE IS $2,350. THEY SHOULD HAVE INFORMED ME OF THE KNOWN TRANSFER CASE PROBLEM LAST YEAR AT A MINIMUM TO SAVE THE LABOR COST. AT A MAXIMUM NISSAN SHOULD RECALL THIS KNOWN PROBLEM AND PAY FOR THE PARTS AND LABOR. *TR

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