NHTSA Complaint #10437952 — 2005 FORD EXCURSION ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10437952
Vehicle	2005 FORD EXCURSION
Component	ENGINE AND ENGINE COOLING
Date of Incident	December 8, 2006
Date Filed	December 1, 2011
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

I AM SO DISAPPOINTED IN PURCHASING THIS FORD TRUCK....I HAVE HAD THIS VEHICLE FOR 5 YEARS AND IT HAS BEEN IN THE SHOP ON SEVERAL OCCASIONS FOR THE SAME REASON...EGR VALVE GETS STUCK AND I'M STUCK ON SIDE THE HIGHWAY....I CANNOT TRUST THIS VEHICLE TO GET ME TO THE CORNER STORE LET ALONE A LONG DISTANCE TRIP. ALTHOUGH I LOVED MY TRUCK...THE COST OF THESE REPAIRS HAVE JUST BEEN ASTRONOMICAL, NOT TO MENTION THE INCONVENIENCE OF CONSTANT TOWING AND DAYS SPENT IN THE FORD SERVICE DEPARTMENT. I'VE DONE SOME RESEARCH ON THIS PROBLEM AND FOUND THAT FORD COMPANY IS MORE THAN AWARE OF THE PROBLEMS WITH THE 6.0-LITER DIESEL ENGINES AND HAS DONE LITTLE TO NOTHING TO HELP ITS CONSUMERS. MY HUSBAND AND I LOVED FORD TRUCKS, BUT THIS WILL CERTAINLY BE THE LAST TIME I PURCHASE ANYTHING FROM THIS COMPANY OR ITS BRANDS. IN FACT, IT IS IN THE SHOP AGAIN!!!!! AS I TYPE THIS COMPLAINT. *TR

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