NHTSA Complaint #10437911 — 2011 DODGE GRAND CARAVAN

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10437911
Vehicle	2011 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY:DOOR
Date of Incident	August 31, 2011
Date Filed	November 30, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WE PURCHASED A WHITE 2011 DODGE GRAND CARAVAN 4/30/11, IT NOW HAS 24,000 MILES. WE HAVE NOTICED THAT BOTH SLIDING SIDE DOORS HAVE CAUSED LIKE EVENLY PLACED BLACK MARKS ON THE REAR WHEEL WELLS WHEN THE DOORS HAVE BEEN IN THE OPEN POSITION. BOTH DOOR INTERIORS HAVE MARKS WHERE THE DOORS HAVE MADE CONTACT WITH THE BODY MAKING THE FORE MENTIONED MARKS. WE HAVE MADE COMPUTER INQUIRY SEARCHING FOR "ANYONE WITH A DODGE GRAND CARAVAN HAVING ISSUES WITH THE SLIDING DOORS RUBBING?" AND HAVE HAD HITS ON THIS ISSUE. *KB

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