NHTSA Complaint #10437852 — 2006 BMW M5

AFTER TAKING MY CAR TO THE DEALERSHIP SEVERAL TIME COMPLAINING ABOUT IDLING AND ENGINE KNOCKING. I WAS TOLD IT WAS THE GAS, AND THE CHANGE OF WEATHER CAUSING THE PROBLEM. THEY FINALLY SUPPOSEDLY REPLACED THE PARTS IN THE ENGINE, BUT I STILL HAD THE PROBLEM LATER, AND MY NEIGHBOR NOTICE IT AS WELL. WHILE DRIVING MY CAR STARTED SMOKING AND THE OIL SPILL TO THE HIGHWAY. AFTER HAVING THE CAR EXAMINED, I WAS TOLD THAT THE BEARING ON THE ROD WAS LOOSED AND HAD CAUSED THE ROD TO BREAK AND TORE THE ENGINE APART. I CONTACTED THE COSTUMER RELATION OF BMW HEADQUARTER AND THEY GAVE ME EVERY EXCUSE WHY THEY COULDN'T DO ANYTHING. I WAS ADVISED BY THE SHOP THIS WAS A MANUFACTURER DEFECT AND IT COULD'VE BEEN AVOIDED BY THE DEALERSHIP, ETC. I NEED ADVICE AND I AM CONSIDERING GETTING LEGAL ADVICE. I REFUSE TO PAY $25K FOR ANOTHER ENGINE ON A CAR THAT CAUSED ME $100K AND ENGINE BLOWN SO QUICKLY. BMW KNOWS THAT THIS A PROBLEM AND REFUSED TO CORRECT IT. *KB *TR