NHTSA Complaint #10437474 — 2003 FORD F-250 SD

VEHICLE HAS 7.3 LITER DIESEL ENGINE AND THE FORD 4R100 AUTOMATIC TRANSMISSION AND 4 WHEEL DRIVE. TRANSMISSION FAILED AT ABOUT 88,000 MILES DESPITE PROPER SERVICING SINCE NEW. IT WOULD INTERMITTENTLY STOP SHIFTING IN NORMAL USE AND BEGAN TO SLIP BADLY. ONLY SECOND GEAR WAS STILL WORKING WHEN I GOT IT TO THE DEALER THE NEXT DAY. THE TRANSMISSION WAS REPLACED AT MY EXPENSE ($3500+). THE REPLACEMENT TRANSMISSION FAILED IN A SIMILAR WAY AT ABOUT 135,000 MILES DESPITE BEING SERVICED AS REQUIRED BY THE DEALER. THEY ARE UNABLE TO OBTAIN A VALVE BODY FOR THIS TROUBLESOME ASSEMBLY AND IT HAS BEEN AT THE DEALER FOR NEARLY TWO WEEKS. THIS MODEL OF TRANSMISSION IS DEFECTIVE AND DANGEROUS ESPECIALLY IF YOU ARE TOWING AND LOSE ENGINE BRAKING DUE TO THE TRANSMISSION FAILING. FORD NO LONGER USES THIS TRANSMISSION AS IT HAS A HIGH FAILURE RATE. THE BODY HAS RUSTED THROUGH AT ONE OF THE CAB CORNERS AND OVER BOTH REAR WHEEL WELLS. FORD REPAIRED THE RUST THROUGH ONCE UNDER WARRANTY BUT THE RUST THROUGHS CONTINUE AND HAVE A NEGATIVE EFFECT ON THE INTEGRITY OF THE VEHICLE STRUCTURE AND PROTECTION OF IT'S OCCUPANTS IN THE EVENT OF A CRASH. A RUSTED BODY WOULD NOT PROTECT OCCUPANTS AS WELL AS AN AN UNRUSTED ONE. *KB