NHTSA Complaint #10437307 — 2011 VOLKSWAGEN JETTA

FUEL SYSTEM, DIESEL issue reported to NHTSA

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Complaint Details

ODI Number	10437307
Vehicle	2011 VOLKSWAGEN JETTA
Component	FUEL SYSTEM, DIESEL
Date of Incident	November 16, 2011
Date Filed	November 26, 2011
Mileage	3,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

REFERENCE: NHTSA ACTION NUMBER: EA11003 - PLEASE ADD US TO ONGOING INVESTIGATION OUR 2011 VOLKSWAGEN JETTA SPORTWAGEN TDI ONLY 4 MONTHS OLD WITH 3500 MILES - FAILED ON THE HIGHWAY WHILE TRYING TO ACCELERATE AROUND A DANGEROUS SITUATION. THE A BLINKING GLOW PLUG LIGHT CAME ON AND THE CAR WENT INTO LIMP MODE (NO POWER) ON THE HIGHWAY AT HIGH SPEEDS. (FWIW - A BABY + PREGNANT WIFE DRIVING). ABLE TO REPRODUCE AFTERWARDS - PRESSING A HARD THROTTLE/ACCELERATING WOULD DISABLE THE VEHICLE INTO LIMP MODE. REPORT CAME BACK THE ENTIRE FUEL SYSTEM - HPFP NEEDED TO BE REPLACED. A BRAND NEW VEHICLE SHOULD NOT HAVE A FAILURE LIKE THIS FROM JUST FILLING UP THE TANK THE PREVIOUS DAY. WE HAVE KEPT ALL RECEIPTS, LOGGED MILES AND HAD THE STATE DEPT SHUT DOWN THE STATION AND PULL A FULL LAB REPORT ON THE FUEL. EVERYTHING CHECK OUT OK BY THE STATE STANDARDS. *TR

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