NHTSA Complaint #10436738 — 2004 CHEVROLET SILVERADO 1500

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10436738
Vehicle	2004 CHEVROLET SILVERADO 1500
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	November 21, 2011
Date Filed	November 22, 2011
Mileage	103,352 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

DOOR LATCH PASSENGER SIDE FAILED WHILE DRIVING, CAUSING THE DOOR TO SWING OPEN AND PASSENGER TO ALMOST FALL OUT. PASSENGER WAS KEPT IN VEHICLE BY SAFETY BELT. NO INJURIES BUT QUITE A FRIGHTENING EXPERIENCE. THIS IS NOT THE FIRST LATCH FAILURE ON THIS VEHICLE, THE DRIVERS SIDE DOOR ALSO HAD A LATCH FAILURE APPROX. A YEAR EARLIER. THIS IS CAUSED BY THE LATCH SPRINGS RUSTING THOUGH AND THE LATCH RELEASING. SPOKE WITH OTHER OWNERS THEY HAVE HAD THE SAME PROBLEM, ALSO SPOKE WITH THE DEALERS REPAIR SHOP, NOT AN UNCOMMON PROBLEM WITH THE VEHICLE. EXPENSIVE TO REPAIR AS WELL, THE PART IS $175 PLUS LABOR FOR EACH LATCH. *TR

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