NHTSA Complaint #10436196 — 2007 GMC YUKON

THERE IS A CRACK IN MY DASH ON THE LEFT CORNER OF THE PASSENGER AIRBAG AND ANOTHER ONE ON THE LEFT SIDE OF THE STEERING WHEEL HUMP. THESE CRACKS CAUSE THE DASH TO RATTLE AND VIBRATE A LOT WHILE THE VEHICLE IS BEING DRIVEN, WHICH IS VERY DISTRACTING AND THEY ALSO LEAVE EXPOSED, SHARP EDGES. I AM CONCERNED THAT THE CRACK COULD COMPROMISE THE AIRBAGS FUNCTIONS. WE HAVE ONLY OWNED THIS VEHICLE FOR 6 MONTHS. THERE WERE NO CRACKS WHEN WE PURCHASED IT. THE VEHICLE WAS IN VERY GOOD CONDITION. AFTER WE NOTICED THE CRACKS ON SUNDAY, I STARTED RESEARCHING HOW TO FIX THE PROBLEM. OUR LOCAL GM DEALERSHIP WAS NOT VERY HELPFUL. I CONTACTED GM DIRECTLY AND THEY ARE NOT WILLING TO REPLACE THE DASH. I LOOKED ONLINE AND FOUND NUMEROUS PEOPLE WHO HAVE THE EXACT SAME PROBLEM IN THEIR 07 YUKONS AND TAHOES. IT SEEMS TO BE A TREND! I FOUND A SITE WHERE OTHERS HAVE POSTED THEIR PROBLEMS AND THE RESULTS THEY GOT FROM GM. SEVERAL PEOPLE HAVE BEEN FORTUNATE ENOUGH TO GET THE DASH REPLACED FOR FREE OF CHARGE. I WAS NOT THAT LUCKY. I FEEL THAT THIS ISSUE NEEDS TO BE LOOKED INTO FURTHER. I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO REPLACE A DEFECT THAT SO MANY VEHICLES HAVE. PLEASE HELP ME! THANK YOU! *TR