NHTSA Complaint #10435565 — 2003 DODGE RAM 1500

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS SEPARATED FROM THE VEHICLE CAUSING THE WIRES TO SHORTEN. AS A RESULT, THE HORN AND EXTERIOR LIGHTING FAILED INTERMITTENTLY. THE AIR BAG WAS ALSO EXPOSED. IN ADDITION, THE VEHICLE STALLED INTERMITTENTLY WHILE DRIVING. THE DEALER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE ELECTRICAL WIRES WERE COMPROMISED DUE TO THE ELECTRICAL SYSTEM MALFUNCTIONING SINCE THE FRAGMENTS WERE TAMPERING WITH THE WIRES. THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER, DID NOT OFFER ANY ASSISTANCE SINCE THERE WERE NO RECALLS. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 97,643 AND THE APPROXIMATE FAILURE MILEAGE WAS 82,000.