NHTSA Complaint #10435466 — 2006 CHRYSLER PACIFICA

EQUIPMENT issue reported to NHTSA

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Complaint Details

ODI Number	10435466
Vehicle	2006 CHRYSLER PACIFICA
Component	EQUIPMENT
Date of Incident	September 27, 2011
Date Filed	November 14, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2006 CHRYSLER PACIFICA EQUIPPED WITH AN ACTIVHEAT 6HCSBL24 SEAT COVER. THE CONTACT RECEIVED THE NHTSA CAMPAIGN ID NUMBER: 11E014000 (EQUIPMENT) RECALL. THE CONTACT CALLED THE MANUFACTURER TO FIND OUT WHEN THE REPLACEMENT SEAT COVER WOULD BE SHIPPED, BUT THE MANUFACTURER ADVISED THE CONTACT TO VIEW A WEBSITE THAT REQUIRED A FEE. THE MANUFACTURER WAS UNRESPONSIVE AND NOT HELPFUL REGARDING THE SEAT COVER RECALL FAILURE.

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