NHTSA Complaint #10435367 — 2005 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10435367
Vehicle	2005 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	October 18, 2011
Date Filed	November 12, 2011
Mileage	91,855 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THIS 2005 ESCAPE FAILED WHEN DRIVING THROUGH THE MOUNTAINS IN NORTHERN CALIFORNIA. FORD HAS DOCUMENTED THAT SPARK PLUGS INSTALLED BY FORD AT THE FACTORY CAN CAUSE ALL COILS AND THE PCM TO FAIL AS THEY DID IN THIS CASE. THREE TSB'S HAVE BEEN GENERATED RELATED TO THIS PROBLEM. MY CAR WAS REPAIRED UNDER WARRANTY AT APPROXIMATELY 60000 MILES AND THE PLUGS WERE NOT CHECKED AND REPLACED AS REQUIRED IN THE FORD TSB'S. THIS WAS AN EXPENSIVE $2300 + REPAIR THAT FORD SHOULD TAKE RESPONSIBILITY FOR. GOOD FAITH WAS NOT DEMONSTRATED IN SOLVING THIS PROBLEM AND FORD REFUSES TO ACKNOWLEDGE THEIR RESPONSIBILITY. *TR

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