NHTSA Complaint #10435319 — 2010 FORD MUSTANG ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10435319
Vehicle	2010 FORD MUSTANG
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 15, 2009
Date Filed	November 12, 2011
Mileage	300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I FINANCED MY CAR BRAND NEW OCT 31, 2009, A WEEK LATER I TOOK IT IN TO DEALER BECAUSE THERE WAS RUST COVERING THE WHOLE UNDER SIDE. FORD SENT ME AWAY & SAID THIS WAS NORMAL. AROUND DEC 2009 THERE WAS A LOUD NOISE & FELT LIKE THE ENGINE HAD LITERALLY DROPPED TO THE GROUND. NEVER HAPPENED AGAIN. THE GAS ALSO SOMETIMES PAUSES TO ACCELERATE & SUDDENLY JUMPS FORWARD SKIPPING A GEAR & JERKS THE CAR. PASSENGER AIRBAG PANEL IS PARTIALLY OPEN & WHEN I PUSH ON IT, I HEAR CRINKLING & IT POPS BACK OPEN. THE EASY FILL GAS FEATURE ALLOWS GAS TO LEAK OUT CAUSING A RING OF GAS TO FORM BELOW THE OPENING ON THE EXTERIOR PANEL. I'M SO UNHAPPY WITH THESE ISSUES I'M HERE FOR HELP. *TR

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