NHTSA Complaint #10435318 — 2010 TOYOTA RAV4 WHEELS

Complaint Details

ODI Number	10435318
Vehicle	2010 TOYOTA RAV4
Component	WHEELS
Date of Incident	October 12, 2010
Date Filed	November 12, 2011
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

SHORTLY AFTER DEALER MAINTENANCE, THREE LUG BOLTS BROKE OFF WHILE TORQUING THE LUG NUTS TO 80 FOOT POUNDS. THE LUG BOLTS APPEAR TO MADE FROM A LOW GRADE OF STEEL. THE DEALER WAS GOOD ENOUGH TO REPLACE BROKEN BOLTS, BUT REFUSED TO REPLACE ALL THE LUG BOLTS. I MAINTAIN THAT ALL MY LUG BOLTS COULD BE DAMAGED TO THE POINT OF NEAR FAILURE AND THAT TOYOTA SHOULD BE USING A HIGHER GRADE STEEL IN THESE BOLTS. *TR

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