NHTSA Complaint #10435289 — 2002 NISSAN QUEST

DESCRIPTION: THE INSIDE REAR VIEW MIRROR IN MY 2002 NISSAN QUEST IS AN ELECTRO CHROMIC SELF-DIMMING MIRROR THAT HAS NO MANUAL BACKUP. THE MIRROR CONTAINS A FLUID WHICH HAS RECENTLY ACCUMULATED ON THE BOTTOM 3/4 OF THE MIRROR SURFACE CAUSING THE SELF-DIMMING MIRROR TO FAIL TO PROVIDE DIMMING AGAINST REAR APPROACHING HEADLIGHTS ON THE TOP 1/4TH. ADDITIONALLY, THE BOTTOM 3/4THS IS SO DARK IT IS ALMOST IMPOSSIBLE TO SEE VEHICLES APPROACHING UNLESS THEIR LIGHTS ARE ON. A PERSON STANDING BEHIND THE VEHICLE COULD NOT BE SEEN AT DUSK. THERE ARE MANY DOCUMENTED CASES OF THESE MIRRORS FAILING IN VARIOUS MAKES AND MODELS AS A RESULT USUALLY FROM THE INTERNAL FLUID LEAKING. THIS MIRROR WAS MADE BY MAGNA DONNELLY. REPLACEMENT MIRRORS ARE APPROXIMATELY $350 FROM THE DEALERSHIP. *TR