NHTSA Complaint #10435271 — 1997 INFINITI Q45

SOMETIME AFTER I PURCHASING THE ABOVE VEHICLE IN NOVEMBER, 2001, THE ENGINE WOULD FAIL TO START WITHOUT RECHARGING THE BATTERY. AFTER RECHARGING, THE VEHICLE WOULD EXHIBIT NO MALFUNCTION AND OPERATE NORMALLY FOR EXTENDED PERIODS OF TIME. THIS CONDITION WOULD REOCCUR INFREQUENTLY, AND HAS SINCE MANIFESTED ITSELF BY SHOWING NO CHARGING FROM THE ALTERNATOR. INFINITI IDENTIFIED THIS PROBLEM WITH A RECALL BEGUN ON 03/15/2002, AS A DEFECTIVE DIODE DAMAGED IN MANUFACTURE. THIS ACTION IS IDENTIFIED AS NHTSA ACTION # PE02034. AT NO TIME WAS I NOTIFIED BY INFINITI OF THIS RECALL, AND THE SYMPTOMS OF MALFUNCTION I HAVE EXPERIENCED ARE CLEARLY A RESULT OF A DEFECTIVE ALTERNATOR/DIODE. I CONTACTED INFINITI ON 11/08/2011 AND THEY DENIED ME ANY ASSISTANCE. I REQUEST YOUR ASSISTANCE IN REQUIRING INFINITI TO CORRECT THIS MALFUNCTION WHICH WOULD HAVE BEEN AVOIDED HAD INFINITI NOTIFIED ME DURING THE RECALL PERIOD. MY OWNERSHIP OF THE VEHICLE WAS A MATTER OF PUBLIC RECORD AND COULD HAVE EASILY BEEN OBTAINED. *TR