NHTSA Complaint #10434957 — 2007 BMW 3 SERIES

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10434957
Vehicle	2007 BMW 3 SERIES
Component	ELECTRICAL SYSTEM
Date of Incident	November 4, 2011
Date Filed	November 9, 2011
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

USING THE KEY REMOTE WOULD ONLY LOCK THE DRIVER'S DOOR. THEN WHEN USING THE KEY REMOTE TO UNLOCK THE DOOR, THE LIGHTS FLASH AND THE LOCK "CLICKS" BUT THE DRIVER'S LOCK WOULDN'T UNLOCK. I USED THE METAL KEY IN THE KEY FOB TO MANUALLY UNLOCK THE DOOR AND TRIED IT ALL OVER AGAIN. SAME THING HAPPENED...KEY REMOTE WOULD LOCK ONLY THE DRIVER'S DOOR LOCK...KEY REMOTE TO UNLOCK WOULD FLASH THE LIGHTS BUT NOT UNLOCK THE DOOR...REQUIRING ME TO USE THE PHYSICAL KEY IN THE DRIVER'S DOOR TO UNLOCK THE DRIVER'S DOOR. THINKING THAT THE CAR WAS NOT REGISTERING THAT THE OTHER THREE DOORS WERE NOT LOCKED, I PHYSICALLY LOCKED THE DOORS WHILE INSIDE THE CAR BY DEPRESSING THE LOCKS ON THE TOP OF EACH DOOR. BAD IDEA! NOTHING WOULD WORK TO UNLOCK THE CAR (WITH ME INSIDE!)...UNLOCK BUTTON ON THE KEY REMOTE...NOPE...LOCK/UNLOCK BUTTON ON THE DASH NEAR THE VENTS...NOPE....PULL ON THE DOOR HANDLES OF ALL THE DOORS FROM THE INSIDE (MULTIPLE TIMES)...NOPE. ULTIMATELY, TO GET MYSELF OUT OF THE CAR I HAD TO ROLL DOWN THE DRIVER'S SIDE WINDOW AND USED THE PHYSICAL KEY IN THE DRIVER'S DOOR LOCK TO MANUALLY UNLOCK THE DRIVERS SIDE DOOR ONLY. *TR

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