NHTSA Complaint #10434928 — 2004 NISSAN MAXIMA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10434928
Vehicle	2004 NISSAN MAXIMA
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 6, 2011
Date Filed	November 8, 2011
Mileage	60,082 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

CAR BEGAN MAKING A CHATTERING SOUND AND I HAD OIL CHECKED IMMEDIATELY. FULL, BUT IT WAS SUGGESTED TO ME AT GAS STATION THAT I MIGHT HAVE A STICKING VALVE. I HAD AN APPOINTMENT FOR AN OIL CHANGE ON MONDAY, NOVEMBER 7TH BUT ON SUNDAY, 11/6/11 AS I WAS GOING UP A SLIGHT HILL CHATTERING GOT LOUDER AND ENGINE STOPPED. I'M TOLD THE CAR "JUMPED TIMING" DUE TO THE FAILURE OF THE TENSIONER WHICH HOLDS THE TIMING CHAIN. IT'S LIKELY THE HEADS WERE DAMAGED IN THE PROCESS BUT I HAVE NOT YET HAD THE ENGINE PULLED APART. FROM ON LINE RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH THE MAXIMA MODELS 2004-08. CALLED NISSAN BUT THEY INSIST THAT I HAVE IT TOWED TO DEALERSHIP AND PAY A LARGE SUM OF MONEY TO HAVE IT DIAGNOSED AND THEN THEY "MIGHT" PAY FOR THE PARTS (JOB IS LABOR INTENSIVE!) FOR THEIR "FLAGSHIP" ENGINE, IT WAS PROBABLY NOT A GOOD IDEA TO USE A PLASTIC PART IN IT! I WILL BE CONTACTING NISSAN AGAIN SOON. THANK YOU. *TR

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