NHTSA Complaint #10434312 — 2007 KIA SORENTO POWER TRAIN

Complaint Details

ODI Number	10434312
Vehicle	2007 KIA SORENTO
Component	POWER TRAIN
Date of Incident	November 1, 2011
Date Filed	November 5, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

THIS CAR WAS PURCHASE NEW FROM THE DEALERSHIP. IT HAS ALWAYS BEEN SERVICED BY THE DEALERSHIP. AFTER A RECENT OIL CHANGE I HEARD A "WHINE" NOISE IN THE REAREND SO I TOOK IT INTO THE DEALERSHIP. AFTER INSPECTION THEY SAY I NEED A NEW REAR END FOR $2000 AND THAT IT IS NOT COVERED UNDER WARRANTY BECAUSE ON PREVIOUS WORK THEY MENTIONED THAT A CHANGE IN FLUID WAS REQUESTED. IF THIS CHANGE IN FLUID WAS SO IMPORTANT WHY WAS I NOT INFORMED. THIS IS LIKE A DOCTOR SAYING IF YOU DO NOT DO THIS YOU WILL DIE. I ALSO HAVE PURCHASED A SECOND KIA FROM THIS DEALERSHIP AND AM VERY LOYAL. NOW I FEEL THAT BOTH KIA AND THE DEALERSHIP HAVE THROWN ME UNDER THE BUS. WHO CAN ONE TRUST IN TODAY'S WORLD. *TR

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