NHTSA Complaint #10434172 — 2005 TOYOTA SIENNA

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number	10434172
Vehicle	2005 TOYOTA SIENNA
Component	STRUCTURE:BODY:DOOR
Date of Incident	September 1, 2011
Date Filed	November 3, 2011
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

POWER DOOR STOPPED WORKING - WOULD BARELY OPEN OR CLOSE, IF AT ALL. TOYOTA TOLD ME IT WOULD COST OVER $3000 TO FIX THE ONE POWER DOOR. I ASKED THEM IF THEY COULD DISABLE IT, AT WHICH POINT THEY CUT THE CABLE. I HAVE SINCE FOUND OUT THERE IS A WAY TO DO THIS WITHOUT DAMAGING THE CAR DOOR. HAVE SINCE RESEARCHED THIS ON THE WEB AND HAVE SEEN THAT THE POWER DOORS ON THIS MODEL SIENNAS HAVE A LOT OF PROBLEMS SIMILAR TO THIS. THE DOOR IS NOW SO HEAVY AND FAST TO CLOSE I AM MORE WORRIED THAN EVER ABOUT MY CHILDREN USING IT. IF THEIR HAND/ARM/LEG EVER GOT IN THE WAY IT WOULD EASILY BE CRUSHED. *TR

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