NHTSA Complaint #10434050 — 2005 FORD MUSTANG

THE PAINT ON THE FRONT EDGE OF THE HOOD IS BUBBLING. I WAS TOLD BY THE DEALERSHIP IT WAS OXIDATION AND THEY WERE AWARE IT WAS A PROBLEM WITH THE 2005 MUSTANG. HOWEVER I WAS TOLD BY AN EMPLOYEE OF ANOTHER DEALERSHIP THAT IS WAS NOT OXIDATION BUT AN INITIAL POOR PAINT JOB. HOWEVER, I AM NO LONGER UNDER WARRANTY. MY CAR IS KEPT IN A GARAGE AT NIGHT AND DURING THE DAY WHILE AT WORK. IT NEVER SITS OUT IN THE SUN OR RAIN. THE DEALERSHIP TOLD ME THERE IS NO RECALL BECAUSE THERE WERE NOT ENOUGH COMPLAINTS FROM OWNERS. THAT CANNOT BE TRUE BECAUSE THE INTERNET IS FULL OF COMPLAINTS ON THIS PROBLEM. I WAS TOLD IT WOULD COST $895 TO PAINT THE WHOLE HOOD AND IT WOULD HAVE A LIFETIME GUARANTY. I REFUSED TO PAY THAT AMOUNT AND THEY REDUCED IT DOWN TO $695. BUT I WOULD HAVE TO PAY FOR A RENTAL AS IT WOULD TAKE 2 DAYS TO PAINT. I REFUSED TO PAY FOR THE RENTAL AND NEGOTIATED FOR A FREE RENTAL. I AM GETTING 2 MORE ESTIMATES. *TR