NHTSA Complaint #10434007 — 2004 HONDA ACCORD

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10434007
Vehicle	2004 HONDA ACCORD
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 2, 2011
Date Filed	November 2, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

ON NOVEMBER 2, 2011 I TOOK MY 2004 HONDA ACCORD INTO A AUTOMOTIVE REPAIR SHOP FOR A NOISE THAT MY CAR WAS MAKING. WHILE IN THERE THE TECH LOOKED UP MY VIN# AND SAID THERE WAS A RECALL ON VIN#'S [XXX] [XXX] [XXX]. MY VIN # IS [XXX] CLEARLY FALLS WITHIN THIS RANGE. HE OBTAINED THIS INFORMATION THRU "REPAIR.ALLDATA.COM". I THEN TOOK THE PAPER TO THE LOCAL HONDA DEALERSHIP AND THEY SAID MY VEHICLE HAS NO RECALLS. HOW CAN THIS BE??? I ASSUME THE SITE THE TECH USED IS A GOOD ONE AND WOULDN'T PROVIDE FALSE INFORMATION BUT THE HONDA DEALERSHIP IS SAYING OTHERWISE. WHILE AT THE SHOP THE TECH DID DRIVE THE CAR AND NOTICED IT WAS "WHINING" AND IT SHOULDN'T BE. HE IS A FORMER EMPLOYEE THAT WORKED FOR HONDA FOR A NUMBER OF YEARS AND I BELIEVE WHAT HE IS TELLING ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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