NHTSA Complaint #10433894 — 2006 TOYOTA SIENNA

POWER SLIDING DOOR STOPPED WORKING, PASSENGER SIDE. I WENT OUT TO LOAD THE KIDS IN THE VAN, AND THE POWER DOOR OPENED ABOUT HALF WAY, THEN SHUT BY ITSELF. I THEN TRIED TO OPEN THE DOOR AGAIN, BUT IT WOULD ONLY OPEN A TINY BIT AND WOULD NOT SHUT. I DID NOT USE THE DOOR ANY FURTHER UNTIL I TOOK IT BACK TO THE DEALER TO HAVE IT LOOKED AT. THE FINAL VERDICT, 1400 DOLLARS TO FIX THE DOOR. I BOUGHT THE VAN 2 WEEKS PRIOR TO THIS HAPPENING, AND IT ONLY HAD 61,000 MILES ON IT. THE DEALERSHIP REFUSED TO HELP OUT IN ANY WAY, EXCEPT THAT THEY DID CUT THE CABLE AND NOW WE CAN USE IT AS A MANUAL DOOR. 5 YEAR OLD VAN WITH 61,000 MILES, AND THE AUTOMATIC DOOR FAILED. I WISH I WOULD HAVE DONE A LITTLE MORE RESEARCH, AS THIS SEEMS TO BE A VERY COMMON PROBLEM THAT NO ONE AT TOYOTA WANTS TO ADDRESS. *TR