NHTSA Complaint #10433658 — 2003 CHEVROLET SUBURBAN 2500 SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	10433658
Vehicle	2003 CHEVROLET SUBURBAN 2500
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	October 13, 2011
Date Filed	October 31, 2011
Mileage	65,871 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DRIVING THE CAR AT A RELATIVELY SLOW SPEED (35 MPH), I ATTEMPTED TO APPLY THE BRAKES AS I APPROACHED A TRAFFIC LIGHT TURNING YELLOW. THE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT ANY DECREASE IN SPEED WHATSOEVER. ESSENTIALLY, THERE WAS NO BRAKING POWER AT ALL. PRIOR TO THIS, THERE HAD BEEN NO ISSUES WITH THE BRAKES AND THE TRUCK HAD BEEN ROUTINELY SERVICED AT MY LOCAL DEALERSHIP (NESENGER 112 CHEVROLET, 112 MEDFORD AVENUE, MEDFORD, NY 11763). I WAS ABLE TO PLACE CAR IN NEUTRAL IN ORDER TO ALLOW IT TO COAST OFF THE ROAD AND IT WAS TOWED TO THE ABOVE NAMED DEALERSHIP FOR REPAIR THE NEXT MORNING. FORTUNATELY, IT WAS APPROXIMATELY 10:30 PM ON A SIDE ROAD AND THERE WERE NO CARS IN FRONT OF ME. THE SERVICE MANAGER AT THE DEALERSHIP TOLD ME THAT ALL THE BRAKE LINES WERE CORRODED AND HAD TO BE REPLACED, AS WELL AS THE REAR BACKING PLATES. THE REPAIR TOTAL WAS $2457.01. *TR

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