NHTSA Complaint #10433125 — 2012 TOYOTA CAMRY

IF THE CAR SITS FOR SEVERAL HOURS AND I GO FOR A DRIVE, THE FIRST DIP IN THE ROAD THAT I HIT AT APPROXIMATELY 20-30 MPH WILL MAKE MY FRONT SUSPENSION MAKE A LOUD SOLITARY HOLLOW METAL CLUNK NOISE. IF I DRIVE AROUND AND HIT THE EXACT SAME DIP AGAIN, THERE WILL BE NO UNUSUAL NOISE. IF I CONTINUE TO DRIVE THE CAR, I WILL OCCASIONALLY HEAR THE NOISE FROM THE FRONT END OF THE CAR, THOUGH NOT AS LOUD, WHEN I DRIVE OVER DIPS AT APPROXIMATELY 20-30 MPH. THIS HAPPENS THE MAJORITY DAYS THAT I DRIVE THE CAR. I HAVE HAD THE CAR LOOKED AT BY TWO TOYOTA DEALERSHIPS AND A TOYOTA ENGINEERING TEAM. THEY HAVE ALL BEEN UNABLE TO REPLICATE THE PROBLEM AND THEY HAVE VISUALLY INSPECTED THE FRONT SUSPENSION OF THE CAR. THEY HAVE SAID EVERYTHING IS NORMAL. I HAVE USED MY CELL PHONE TO VIDEO RECORD THE EVENT HAPPENING AND HAVE SHOWED THIS TO THEM. THEY ARE UNABLE TO SAY WHAT IS CAUSING THE NOISE AND NO ONE HAS CHANGED OUT ANY PARTS IN THE FRONT SUSPENSION. *TR