NHTSA Complaint #10433110 — 2003 SUBARU OUTBACK ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10433110
Vehicle	2003 SUBARU OUTBACK
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 1, 2011
Date Filed	October 28, 2011
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

SUBARU HAS BEEN SELLING CARS KNOWING OF PREMATURE HEAD GASKET FAILURES. 1998 TO 2002 HEAD GASKETS FAILED WITH INTERNAL AND EXTERNAL COOLANT LEAKS. SUBARU HAS ISSUED THE WWP99 CAMPAIGN (UPTO 8 YR 100,000 MILE). THIS CAMPAIGN INTRODUCES AN ADDITIVE INTO THE COOLANT TO "PLUG" THE LEAK. THEY ALSO WILL REPAIR THE GASKETS IN RARE CASES. THE 2003 HEAD GASKETS ARE ALSO FAILING PREMATURELY EVEN WITH PROPER MAINTENANCE. THESE FAIL WITH AN EXTERNAL OIL LEAK THAT DIRECTLY HITS THE EXHAUST CAUSING FIRE HAZARD AND NOXIOUS FUMES IN AND AROUND THE CAR. THE REPAIR IS $2000 AT DEALER. SUBARU IS NOT ADDRESSING THIS. *TR

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