NHTSA Complaint #10432832 — 2012 FORD MUSTANG

I HAVE A 2012 MUSTANG V6 WITH THE GETRAG MT82 6 SPEED TRANSMISSION WITH THE KNOW ISSUE OF NOTCHY SHIFTING AND SOMETIMES NOT GOING INTO GEAR. I HAVE BEEN EXPERIENCING PROBLEMS SHIFTING FROM 1ST TO 2ND AND FROM 2ND TO 3RD GEAR. THE PROBLEM IS THAT IT CAN BE VERY DIFFICULT TO ACTUALLY SHIFT GEARS. THERE CAN BE A LOT OF RESISTANCE AND ARE TIMES WHEN I HAVE TO FORCE THE CAR INTO GEAR OR SKIP THE GEAR COMPLETELY. THE TRANSMISSION IS GRINDING AND RESISTING CHANGING GEARS. ALSO, THERE IS A VIBRATION WHEN I LET OFF OF THE GAS WHILE THE CAR IS STILL IN GEAR. AND TODAY I FELT A GRINDING WHILE I HAD THE CLUTCH COMPLETELY DEPRESSED. THIS VIBRATION CAN AND DOES OCCUR UP TO 25 TIMES EACH DAY DURING MY 40 MILE COMMUTE. I HAVE STOPPED BY THE DEALERSHIP AND INQUIRED ABOUT ANY KNOW ISSUES AND WAS TOLD THEY ARE NOT AWARE OF ANY. THE CAR HAS EXACTLY 5000 MILES ON IT. I HAVE OWNED MANY OTHER CARS WITH MANUAL TRANSMISSIONS, SUCH AS TWO HONDA ACCORDS AND 2 TOYOTA CELICA'S. THESE TRANSMISSION ISSUES ARE OF GREAT CONCERN FOR MY SAFETY, THE SAFETY OF MY WIFE AND THE SAFETY OF OUR 4 YEAR OLD DAUGHTER. DEALING WITH A SCREAMING CHILD IS VERY UNPLEASANT BUT EVERY PARENT BECOMES ACCUSTOM TOO (EVEN THOUGHT WE DON,T LIKE IT). BUT HAVING THE ISSUE OF NOT BEING ABLE TO SHIFT GEARS WHILE DRIVING THROUGH A BUSY INTERSECTION AND DEALING WITH A SCREAMING CHILD IS TERRIFYING. PLEASE TAKE A DEEP LOOK INTO THESE CONCERNS. THERE ARE PLENTY OF ACTUAL VIDEOS AVAILABLE TO CONFIRM THE COMPLAINTS. FORD HAS DONE A TERRIFIC JOB. JUST HOLD THEM ACCOUNTABLE FOR THIS FLAWED TRANSMISSION. I JUST WANT MY NEW CAR TO RUN SAFELY. THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT