NHTSA Complaint #10432812 — 2010 FORD ESCAPE VISIBILITY

Complaint Details

ODI Number	10432812
Vehicle	2010 FORD ESCAPE
Component	VISIBILITY
Date of Incident	October 24, 2011
Date Filed	October 25, 2011
Mileage	4,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

REAR WIPER FAILS TO OPERATE AT CONSTANT SPEED, OFTEN PREVENTING DRIVER FROM SEEING WHAT IS BEHIND, WHICH CREATES A SAFETY CONCERN. OWNER'S MANUAL (PAGE 66) STATES THAT REAR WIPER HAS A NORMAL SPEED AND AN INTERMITTENT SPEED. HOWEVER, DEALERSHIP AND FORD CUSTOMER CARE CLAIM THAT TWO INTERMITTENT SETTINGS (ONE WITH LONGER DELAY) IS THE DESIGN INTENT. THIS IS ABSURD. NO OTHER VEHICLE WITH A REAR WIPER WHICH I HAVE DRIVEN (RENT FREQUENTLY) DOES NOT HAVE A CONSTANT SPEED OPERATION. *TT

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