NHTSA Complaint #10432789 — 1997 NISSAN PATHFINDER

I HAD TO PAY TO REPAIR THE STRUT HOUSING SHEET METAL, THAT WAS GRINDING AGAINST THE STEERING ARM, ON THE LEFT SIDE OF THE VEHICLE. THE COST OF THE REPAIR WAS APPROXIMATELY--AND I AM WAITING TO GET THE RECEIPT,AS IT WAS PAID BY CREDIT CARD---$1340.00. WAS THE NAME OF THE REPAIR SHOP,. THE REPAIR WAS DONE BEFORE THE RECALL CAMPAIGN BEGAN. I AM VERY DISAPPOINTED AND FRUSTRATED BY NISSAN'S LACK OF RESPONSE, SINCE I WAS INFORMED OF THE RECALL. THEY STATE, IN THE DOCUMENT , THAT WAS SENT TO ME, THAT I AM ELIGIBLE FOR REIMBURSEMENT OF RELATED EXPENSE OF REPAIR. I HAVE BEEN TRYING TO GET A HOLD OF NISSAN AT 1-800-647-7261, AND HAVE NOT HEARD BACK FROM THEM, AFTER NUMEROUS MESSAGES AND VOICE-MAILS. NISSAN HAS NOT GOTTEN BACK TO ME, AFTER REPEATED ATTEMPTS TO REACH THEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT