NHTSA Complaint #10432780 — 2007 GMC YUKON STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	10432780
Vehicle	2007 GMC YUKON
Component	STRUCTURE:BODY:DOOR
Date of Incident	October 20, 2011
Date Filed	October 25, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

THE INTERIOR, DRIVER SIDE DOOR HANDLE ON MY 2007 GMC YUKON IS DEFECTIVE. THE CHROME LAMINATE THAT COVERS THE PLASTIC HANDLE IS PEELING ON THE TOP SEAM OF THE HANDLE CAUSING SHARP EDGES TO BE EXPOSED TO MY HAND EVERY TIME I OPEN THE DOOR. I HAVE CONTACTED THE DEALERSHIP AND THEY ARE SAYING THAT THE "SPECIAL COVERAGE RECALL" IS ONLY GOOD FOR 100,000 MILES. I HAVE 118,000 MILES ON MY YUKON AND THE PROBLEM IS JUST NOW SURFACING. I HAVE CONTACTED GMC DIRECTLY FOR A RESOLUTION, WHICH HAS BEEN ESCALATED TO THE DISTRICT SPECIALIST IN THE AREA. THIS POSES A CONTINUAL HAZARD TO ME, SINCE I HAVE ALREADY CUT MY HAND ONCE FROM THE PROBLEM. THE CUT WAS MINOR, SIMILAR TO A PAPER CUT, BUT A CUT NONETHELESS. I DO NOT FEEL THAT THE RECALL SHOULD BE LIMITED TO VEHICLE OWNERS WITH LESS THAN 100,000 MILES THAT ARE EXPERIENCING THIS PROBLEM. *TT

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