NHTSA Complaint #10432613 — 2003 HONDA CR-V

TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT WAS DRIVING 55 MPH WHEN THE LOW BEAM HEADLIGHTS FAILED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE WIRING HARNESS HAD BURNED. AS A RESULT, THE WIRING HARNESS WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000. THE CONSUMER STATED THE HEADLIGHTS WENT OUT WHILE DRIVING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THEY DISCOVERED A WIRE HAD OVERHEATED AND MELTED THE HARNESS INSIDE THE STEERING WHEEL.