NHTSA Complaint #10432489 — 2009 GMC ACADIA EXTERIOR LIGHTING

Complaint Details

ODI Number	10432489
Vehicle	2009 GMC ACADIA
Component	EXTERIOR LIGHTING
Date of Incident	October 17, 2011
Date Filed	October 23, 2011
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

AT APPROXIMATELY 38,000 MILES ON OUR ACADIA, THE PASSENGER HEADLIGHT APPEARED TO FAIL. UPON RECONNECTING THE HEADLIGHT, I FOUND IT WOULD WORK INTERMITTENTLY. UPON FURTHER INSPECTION, I FOUND THE WIRING CONNECTOR TO THE LOW BEAM BULB TO BE MELTED AND CRACKED. THIS APPEARS TO BE A VERY COMMON PROBLEM AS I AM A MEMBER OF AN ONLINE COMMUNITY AT WWW.ACADIAFORUM.NET. MANY OWNERS HAVE REPORTED THIS SAME ISSUE AND IT IS ALSO A COMMON ISSUE WITH SISTER VEHICLE SATURN OUTLOOK. AS THESE BULBS CAN FAIL AT ANY TIME I THINK IT WOULD BE IN THE BEST INTERESTS OF THE CONSUMER TO HAVE THESE WIRING HARNESSES REPLACED EITHER IN A RECALL, OR A TSB. WHAT WOULD HAPPEN IF THE BULBS FAILED AT NIGHT WHILE NEGOTIATING A CURVE? REPLACING THE HARNESS IS A HUGE EXPENSE TO THE OWNER IF THEIR VEHICLE IS NO LONGER COVERED UNDER WARRANTY. THIS IS A SUBSTANDARD PART AND A HUGE SAFETY HAZARD. PLEASE HELP. *TR

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