NHTSA Complaint #10432381 — 1991 FORD EXPLORER

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10432381
Vehicle	1991 FORD EXPLORER
Component	TIRES
Date of Incident	September 15, 2011
Date Filed	October 21, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

I PURCHASED TWO MICHELIN LTX MS2 235/75R15 TIRES FROM TIRE RACK.COM, E732381. THEY WERE DELIVERED SEPTEMBER 15, 2011 WITH AN INCORRECTLY COMPLETED OMB CONTROL NO. 2127-0050 TIRE REGISTRATION CARD. THE CARD LISTED THE BRAND AS BF GOODRICH AND THE TIRE IDENTIFICATION NUMBERS AS BETJMX912711. THE TIRES I RECEIVED ARE MICHELIN B3DDDVOX2511 ACCORDING TO THE TIRE SIDEWALLS. I CONTACTED TIRE RACK'S CUSTOMER SERVICE DEPARTMENT. THEY ADVISED THAT THERE SYSTEM SHOWED THAT I WAS SENT MICHELIN B3DDDVOX2511 TIRES AND THAT IT WAS NOT THEIR RESPONSIBILITY TO CORRECTLY COMPLETE THE TIRE REGISTRATION CARD. DOES THIS COMPLY WITH DOT REGULATIONS REGARDING TIRE RETAILER'S CONDUCT REGARDING TIRE RECALL REGISTRATION? *TR

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