NHTSA Complaint #10432183 — 2008 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2008 CHEVROLET MALIBU. THE CONTACT STATED THAT THE DOORS WOULD NOT UNLOCK WHEN USING THE REMOTE CONTROL OR WITH MANUAL THE LOCK AND UNLOCK BUTTONS. THE CONTACT STATED THAT THE ONLY WAY TO OPEN THE DOORS WAS TO PULL THE KNOB TO UNLOCK IT MANUALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE DOOR LOCK ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 64,000.