NHTSA Complaint #10430663 — 2004 FORD EXPLORER STEERING

Complaint Details

ODI Number	10430663
Vehicle	2004 FORD EXPLORER
Component	STEERING
Date of Incident	October 17, 2011
Date Filed	October 18, 2011
Mileage	145,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT SMOKE EMITTED FROM THE STEERING COLUMN WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY CONFIRMED THAT THE MULTI FUNCTION SWITCH MALFUNCTIONED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 145,000.

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