NHTSA Complaint #10430385 — 2005 NISSAN ALTIMA

WHILE HAVING THE OIL CHANGED IT WAS BROUGHT TO THE OWNER'S ATTENTION THAT THE PASSENGER FRONT FLOORBOARD WAS COMPLETELY RUSTED THROUGH. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE THEY ADVISED TO TAKE THE VEHICLE TO THE LOCAL NISSAN DEALER BECAUSE THERE WAS NO OTHER RUST ON THE CAR AND THE EXTENT OF PERFORATION WAS SO SEVERE THE BODY SHOP SAID THERE MUST BE SOME PROBLEM WITH THE WAY THE CAR WAS ASSEMBLED. THE CAR WAS TAKEN TO THE LOCAL NISSAN DEALER WHERE THE WARRANTY REPRESENTATIVE LOOKED AT THE VEHICLE AND DENIED ANY WARRANTY SUPPORT OR ASSISTANCE WITH GETTING THE VEHICLE REPAIRED. I RETURNED THE VEHICLE TO A REPUTABLE BODY SHOP WHERE THE CAR WAS REPAIRED FOR $600.00. THE BODY SHOP INFORMED ME THAT THE RUST HAD STARTED ON THE INSIDE AND RUSTED THROUGH FROM THE TOP. AFTER REPAIRS, THE OWNER SAW THAT SEVERAL OTHER VEHICLES OF THE SAME YEAR AND TYPE HAVE THE SAME DEFECT. *TR