NHTSA Complaint #10430358 — 1994 LEXUS LS400

1994 LEXUS LS400..DASH LIGHTS AND INSTRUMENT GAUGES WORK INTERMITTENTLY WHEN THE OUTSIDE TEMP IS IN THE 60'S OR BELOW..WHEN THE CAR WARMS, THE LIGHTS AND GAUGES WILL FLICKER ON AND OFF TIL THE INSTRUMENT CLUSTER HAS WARMED COMPLETELY, USUALLY 5-7MINS..HOWEVER, IF THE OUTSIDE IS 45DEGREES OR BELOW, THE WARM UP TIME FOR THE INSTRUMENT CLUSTER TO BE FUNCTIONAL IS GREATLY INCREASED 2 AS MUCH AS 20MINS IN MY EXPERIENCE.. THIS CAN BE EXTREMELY DANGEROUS, AS YOU ARE UNABLE TO SEE THE GAUGES, MORE SO @ NIGHT..I EMAILED LEXUS CORP AND THEY SAID THEY DIDN'T KNOW THERE WAS AN ISSUE W/THIS ITEM BECAUSE THERE WEREN'T ANY COMPLAINTS BY THE DEALERSHIPS OR CONSUMERS(THAT IS NOT TRUE OBVIOUSLY)..THEY INSTRUCTED ME THAT ANY OF THEIR DEALERS ARE CAPABLE OF MAKING THE REPAIR AND INSTRUCTED ME TO CONTACT ONE..AFTER SPEAKING TO SERVICE @MY LOCAL LEXUS DEALERSHIP,I FOUND THIS IS A $1,300 PARTS AND LABOR REPAIR AND MY CAR NEEDED TO BE GROUNDED IMMEDIATELY CAUSE IT IS TOO DANGEROUS TO DRIVE IT LIKE THAT AND NO LOANER CAR WOULD AVAILABLE AS IT WAS A REPAIR ITEM THAT'S NOT COVERED TO RECEIVE A LOANER...ESTIMATED DOWN TIME OF VEHICLE, 2.5 WEEKS..I SEE AND HEAR SO MANY COMPLAINTS OF THIS PARTICULAR ITEMS FAILURE AND WANT TO KNOW WHY ISN'T A MANDATORY RECALL PUT RECALL PUT FORTH? MANUFACTURER WON'T OBVIOUSLY, IT WOULD COST THEM MONEY, NEVERMIND THAT CAN BE A DANGEROUS FAILURE TO ANYONE DRIVING. *TR