NHTSA Complaint #10430214 — 2001 FORD ESCAPE

TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE IN RAINY CONDITIONS, SHE NOTICED THAT THE WINDSHIELD WIPERS WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT A PLASTIC PIECE WITHIN THE WINDSHIELD WIPER'S MOTOR ASSEMBLY FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 00V387002 (VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.