NHTSA Complaint #10430189 — 2003 INFINITI M

PURCHASED CAR FROM MARIN INFINITI IN AUGUST, 2011. NEXT DAY CAR STALLED DRIVING IN A 50 MPH ZONE AND HAD TO BE COASTED TO SIDE OF THE ROAD ACROSS TRAFFIC. FUEL GAUGE WAS FOUND TO BE INACCURATE, GAS TANK WAS EMPTY WHEN GAUGE STATED 7/8 FULL. MARIN INFINITI WAS UNABLE TO ASSIST. FUEL SENDING UNIT WAS REPLACED FOR $400. GAS GAUGE CONTINUED TO BE INACCURATE, GIVING FALSE READINGS AND EVEN INCREASING AND DECREASING READINGS AS THE CAR WAS DRIVEN. MY MECHANIC CALLED A LOCAL INFINITI DEALER WHO STATED THIS WAS A KNOWN PROBLEM AND COULD ONLY BE CURED WITH REPLACING THE DASH INSTRUMENT CLUSTER FOR $600.CAR IS CURRENTLY IN THE SHOP FOR THIS REPAIR. CONTACT WITH OTHER INFINITI M45 OWNERS PROVES THIS IS A KNOWN DEFECT BY THE MANUFACTURER WHICH, DEPENDING ON WHAT PERSONNEL IS ARE CONTACTED AT NISSAN/INFINITI, HAS SOMETIMES BEEN COVERED UNDER WARRANTY AND SOMETIMES THE MANUFACTURER'S REPS DENY THE ISSUE, FORCING THE PUBLIC TO PAY FOR MANUFACTURER'S DEFECTS. *TR