NHTSA Complaint #10430120 — 1999 FORD WINDSTAR

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10430120
Vehicle	1999 FORD WINDSTAR
Component	STRUCTURE:BODY
Date of Incident	September 29, 2011
Date Filed	October 13, 2011
Mileage	152,393 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE VAN HAS HAD BOTH THE FRONT SUBFRAME AND REAR AXEL RECALL REPAIRS COMPLETED. ON PICKING UP THE VAN, IT STILL HAD A HARD PULL TO THE RIGHT AFTER PAYING FOR AN ALIGNMENT. THE DEALER ATTRIBUTED IT TO THE TIRES. ON PUTTING THE VAN IN FOR PA INSPECTION, IT DID NOT PASS DUE TO "SUBFRAME ROTTED AT REAR TRANSMISSION MOUNT". THE FORD DEALER THAT PERFORMED THE RECALL WORK SUBSEQUENTLY LOOKED AT IT, AGREED THE FRAME WAS ROTTED BUT THAT NO RECALLS COVERED IT. THE REPAIR COST IS IN EXCESS OF THE VEHICLE VALUE. I SUSPECT THE ALIGNMENT COULD BE RELATED AS WELL. *TR

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