NHTSA Complaint #10430084 — 2005 SCION XB STRUCTURE:BODY

Complaint Details

ODI Number	10430084
Vehicle	2005 SCION XB
Component	STRUCTURE:BODY
Date of Incident	March 1, 2006
Date Filed	October 13, 2011
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

EARLIER IN 2011 WHILE ACCESSING THE REAR OF MY CAR THROUGH THE HATCH DOOR, MY HATCH HANDLE SNAPPED OFF COMPLETELY. AFTER FURTHER LOOKING INTO THE ISSUE, I DISCOVERED THAT THE PLASTIC CLIPS BUILT INTO THE HANDLES BROKE. MY LOCAL TOYOTA DEALER IS AWARE OF THE "ISSUE" AND ACKNOWLEDGES THAT IT IS A "DEFECT" WITH THIS SPECIFIC MAKE AND MODEL CAR. ON TOP OF THAT, I HAVE BOTH SEEN MANY BROKEN HATCH HANDLES WHILE ON THE ROAD, AND READ MANY OTHER INCIDENTS SIMILAR TO MINE ON SEVERAL NOTABLE SCION FORUMS ONLINE. OTHERS REPORT THAT THEIR TOYOTA DEALERS FIXED THE ISSUE, FREE PART, BUT STILL CHARGED UPWARDS OF $100 FOR LABOR. I WOULD LIKE TO SEE THIS PROBLEM GET FIXED BY TOYOTA AS IT IS CLEARLY A DEFECTIVE PART. *TR

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