NHTSA Complaint #10430021 — 2011 LEXUS IS 250 STEERING

Complaint Details

ODI Number	10430021
Vehicle	2011 LEXUS IS 250
Component	STEERING
Date of Incident	October 2, 2011
Date Filed	October 13, 2011
Mileage	2,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

DROVE OVER GRAVEL ON ROAD, THEN STEERING COLUMN FROZE UP. WHEN BROUGHT TO LEXUS THEY SAID ALL THE ELECTRICAL STEERING COMPONENTS ARE BROKE. MY INSURANCE CO. SAID PARTS ARE MADE OF PLASTIC, AND WOULD TAKE A MINOR OCCURRENCE TO CAUSE BREAKAGE TO THESE NECESSARY PARTS. INSURANCE CO. SAYS IT SHE BE UNDER WARRANTY (I HAVE LESS THEN 3,000 MILES), BUT LEXUS SAYS NO! *TR

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