NHTSA Complaint #10429924 — 2006 NISSAN XTERRA

MY 2006 NISSAN XTERRA (PURCHASED NEW IN FEB 2007) BEGAN OCCASIONAL SHUDDERING, AS IF DRIVING OVER RUMBLE STRIPS, WHILE DRIVING AT ABOUT 131,000 MILES. IF I LET OFF THE GAS OR ACCELERATED, IT WOULD STOP, BUT NO CONSTANT TRIGGER. THIS INCREASED OVER A COUPLE WEEKS SO I DECIDED TO RESEARCH ONLINE AND FOUND MANY USERS WITH THE SAME ISSUE. I TOOK IT TO A MECHANIC AND THEY COULDN'T GET IT TO REPLICATE. I LEFT THERE AND DROVE TO TROPHY NISSAN IN MESQUITE AND THEY WOULDN'T LOOK AT IT FOR ANOTHER 1.5 DAYS AND ONLY AFTER I PAID THEM AN $85 DIAGNOSTIC FEE (TO LOOK AT SOMETHING THAT IS THERE FAULT!) I DECIDED TO BE PROACTIVE AND REPLACE THE RADIATOR AND HOSES, HOPING TO CATCH IT EARLY ENOUGH. I TOOK IT TO A MECHANIC 2 DAYS LATER. THEY SAID THE RUMBLING WAS FROM A TORQUE CONVERTER LOCK-UP AND WE COULD DO A FLUSH BUT THAT MAY NOT FIX IT. SO, WE FLUSHED IT WITH 12 QTS NEW NISSAN TRANSMISSION OIL. THE PROBLEM SEEMED TO STAY THE SAME OVER THE NEXT COUPLE WEEKS AND THEN THE TRANSMISSIONS WENT OUT ON MY WAY HOME FROM WORK. SO, NOW WE GET TO REPLACE THE TRANSMISSION. I CALLED A TRANSMISSION SHOP, (AT THIS POINT I DON'T TRUST NISSAN OR ANYTHING THEY SAY - SINCE THEY CAN'T EVEN ADMIT FAULT ON THIS!) AND THEY SAID THIS TRANSMISSION IS AN EXPENSIVE TRANSMISSION (WITH IT'S COMPUTER ETC.) SO JUST TO REBUILD IT IS GOING TO RUN $2500. NISSAN WANTS $4400+ JUST FOR A NEW PART. THIS IS RIDICULOUS. THIS WAS VERY DANGEROUS AS MINE COMPLETELY WENT OUT WHEN I WAS IN THE MIDDLE OF AN INTERSECTION. I AM SO DISGUSTED AT NISSAN AND THEIR LACK OF MORALS / VALUES. IF THEY WOULD JUST DO THE RIGHT THING AND FIX THE ISSUE THAT IS THEIR OWN FAULT, THEN I THINK EVERYONE WOULD FEEL COMPLETELY DIFFERENT. THEY NEED TO STAND BEHIND THE PRODUCT THEY SELL. AS OF RIGHT NOW, I WILL NEVER BUY A NISSAN AGAIN. WHY IS THERE NOT A DEFECT INVESTIGATION WITH AS MANY PEOPLE THAT ARE HAVING THESE ISSUES? *KB