NHTSA Complaint #10429628 — 2003 CHEVROLET CAVALIER

AT APPROX. 67K MY FUEL PUMP FAILED. I PURCHASED AND INSTALLED A NEW FUEL PUMP, ADHERING TO THE MANUFACTURERS INSTALLATION RECOMMENDATIONS. LESS THAN 6 MONTHS LATER THE NEW PUMP FAILED. THE HAS BEEN A RECURRING PROBLEM NOW FOR AT LEAST 10 FUEL PUMPS. THIS INSTALLATION RECOMMENDATIONS HAVE NOT CHANGED AND I HAVE HAD THE ELECTRICAL SYSTEM THAT POWERS THE PUMP CHECKED OUT AS WELL. IN EACH CONDITION IT WAS A NO START "FAILURE", LEAVING ME STRANDED IN EACH CASE AND COSTING ME HUNDREDS OF DOLLARS IN TOWING FEES THAT ARE NON-REFUNDABLE. EVEN THOUGH THE AUTO PARTS STORES HAVE BEEN KIND ENOUGH TO HONOR THE WARRANTY MOST TIMES I HAVE STILL HAD TO PAY FOR AT LEAST 5 OF THE 10 FUEL PUMPS. THAT'S A 1 TO 1 RATIO. I HAVE ALSO READ ABOUT THE CONDITION WITH BRUSHES IN THE MOTOR WEARING OUT. SOME OF THESE PUMPS HAVE PROVIDED 30K MILES OR MORE AND OTHERS NOT 3K MI. THIS IS A HUGE PROBLEM AND I FOR ONE WILL NOT BE SHOPPING FOR ANOTHER CHEVY UNTIL THIS PROBLEM ACKNOWLEDGED AND RESOLVED. I AM RESEARCHING MY PURCHASES/EXCHANGES TO VERIFY THE DATES AND WILL REGISTER EACH ONE OF THEM INDIVIDUALLY. *KB