NHTSA Complaint #10429562 — 2000 ISUZU RODEO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10429562
Vehicle	2000 ISUZU RODEO
Component	SUSPENSION
Date of Incident	September 21, 2011
Date Filed	October 12, 2011
Mileage	126,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2000 ISUZU RODEO. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER 10V436000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT IT WAS BEYOND REPAIR. THE CONTACT STATED THAT ACCORDING TO THE RECALL NOTICE, AN ALTERNATE REMEDY WOULD BE PROVIDED IF THE VEHICLE WAS BEYOND REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER AN ALTERNATIVE REMEDY. THE CONTACT WAS INSTEAD OFFERED A BUY OUT AND DID NOT ACCEPT IT. THE FAILURE MILEAGE WAS 126,000. THE VIN WAS UNAVAILABLE. THE CONSUMER WAS INFORMED BY ISUZU, THE KELLEY BLUE BOOK VALUE ON THE VEHICLE WAS $ 3,970.00. HOWEVER, THE CONSUMER STILL HASN'T RECEIVED COMPENSATION. UPDATED 06/15/16.*JB THE CONSUMER TOOK THE CASE TO COURT BUT, WAS STILL NOT COMPENSATED FOR THE KELLEY BLUE BOOK VALUE IF THE VEHICLE. UPDATED 05/17/2017*JS

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