NHTSA Complaint #10429485 — 1998 DODGE RAM 2500 STRUCTURE

Complaint Details

ODI Number	10429485
Vehicle	1998 DODGE RAM 2500
Component	STRUCTURE
Date of Incident	October 1, 2011
Date Filed	October 11, 2011
Mileage	155,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

UPON REMOVAL OF DASHBOARD TO REPLACE HEATER AND EVAPORATOR CORES WHILE REMOVING THE DASHBOARD IT CRUMBLED INTO DUST THE DASH HAD NO VISIBLE CRACKS UNTIL VIEW FROM BELOW SEEING ABOUT 200+ CRACKS FROM DASHBOARD BECOMING BRITTLE FROM BEING IMPROPERLY MADE, THIS OCCURS WITH ALL DODGE RAM DASHBOARDS FROM YEARS 94-98.5 AND YET NO RECALL HAS BEEN MADE, HAD THIS DASH SHATTERED WHILE DRIVING OR IN A CRASH I COULD HAVE HAD LOTS OF SHARP PLASTIC CUTS FROM THE SHATTERED DASHBOARD BUT IT SEEMS THAT THE NHTSA DOESN'T RESPOND TO THE AMOUNT OF PEOPLE SUBMITTING THE SAME PROBLEM. COST TO REPLACE DASH IS $600 FROM DEALER WITH THE SAME DASHBOARD THAT WILL LAST APPROX 3 YEARS ACCORDING TO DEALERSHIP. *KB

Related Complaints for the 1998 DODGE RAM 2500

Other STRUCTURE Complaints

#10851566 — March 25, 2016 — TL* THE CONTACT OWNS A 1998 DODGE RAM 2500. WHILE DRIVING AT ANY SPEED, THE AIR BAG LIGHT REMAINED ILLUMINATED AND TH...

#10594683 — May 28, 2014 — DASHBOARD IS SERIOUSLY CRACKED AND BROKEN, CHUNKS ARE MISSING, CRACKS GO FROM FRONT ALL THE WAY TO THE WINDSHIELD, GI...

#10421568 — August 26, 2011 — TL* THE CONTACT OWNS A 1998 DODGE RAM 2500. THE CONTACT STATED THE ENTIRE LENGTH OF THE DASHBOARD HAD NUMEROUS HAIRLI...

#10413518 — July 19, 2011 — THE DASH STARTED CRACKING A COUPLE YEARS AFTER NEW PURCHASE OF RAM 2500. *KB

#10263263 — March 27, 2009 — DASH BOARD HAS CRACKED AND IS FALLING APART FOR NO APPARENT REASON. *TR

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