NHTSA Complaint #10429457 — 2012 BMW 6 SERIES

TL* THE CONTACT OWNS A 2012 BMW 650I. THE CONTACT WAS DRIVING 70 MPH, IN A THUNDERSTORM IN THE LEFT LANE OF THE INTERSTATE, WHEN HE NOTICED A BOLT OF LIGHTING LAND JUST TO THE RIGHT OF THE INTERSTATE IN THE GRASS. 31 OF 43 ELECTRICAL MODULES FAILED IMMEDIATELY, INCLUDING THE ENGINE, STEERING, BRAKES, RADIO AND THE DASHBOARD. THE VEHICLE COULDN'T BE RE-STARTED, OR EVEN SHIFTED INTO TO NEUTRAL. THE VEHICLE WAS AT THE BMW DEALERSHIP FOR 105 DAYS, WITHOUT INTERRUPTION. NONE OF THE REPLACED PARTS EXHIBITED ANY PHYSICAL STIGMATA OF HIGH VOLTAGE ELECTRICAL DAMAGE AND THERE WAS NO BURNING, SCORCHING, OR MELTING EVIDENT ON ANY OF THE PRINTED CIRCUIT BOARDS INSIDE THE REPLACED COMPONENTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT ASSERTED THAT THE BMW WARRANTY DID NOT COVER MALFUNCTIONS RELATED TO ENVIRONMENTAL INFLUENCES SUCH AS THUNDERSTORMS. THE FAILURE MILEAGE WAS 2,345. UPDATED 03/07/12