NHTSA Complaint #10429355 — 2003 CHEVROLET SUBURBAN

I'M FILING A COMPLAINT BECAUSE OF AN ISSUE WITH THE INSTRUMENT PANEL CLUSTER. MY CAR HAS HAD THIS ISSUE FOR THE PAST FEW MONTHS. ANYTIME THE CAR GOES OVER BUMPS(NO MATTER HOW BIG OR SMALL THE BUMP IS, IT COULD JUST BE A CRACK IN THE CEMENT) THE GAUGES ON THE DASH WILL GO CRAZY, SENSORS WILL SO OFF. SPECIFICALLY THE SPEEDOMETER WILL STOP WORKING OR GO ALL THE WAY TO 120 MPH. THE FUEL AND OIL GAUGES WILL NOT BE ACCURATE (FOR EXAMPLE IT WILL SAY THE TANK IS EMPTY WHEN IT'S FULL). BUT THE MOST DISTURBING PROBLEM IS THAT WHILE DRIVING NO MATTER HOW FAST THE ANTI THEFT WILL GO OFF AND SHUT THE ENGINE OFF IN A MATTER OF SECONDS AND THE CAR LOSES ALL POWER. A FEW TIMES I HAVE BEEN DRIVING 55 MPH ON THE EXPRESSWAY AND IT WILL JUST SHUT OFF. SO FAR I HAVE BEEN LUCKY ENOUGH NOT TO GET REAR ENDED, I DON'T KNOW WHEN MY LUCK WILL RUN OUT. THERE WAS A RECALL ON THE CAR FOR THIS PROBLEM BUT IT WAS ONLY UNTIL 2010 OR IF THE ODOMETER WAS BETWEEN 70,001 AND 80,000 MILES. MY CAR IS EIGHT YEARS OLD AND OVER 100,000 MILES. WE BOUGHT THIS CAR USED IN 2009 FROM A CHEVY DEALERSHIP (DICK WICKSTROM'S CHEVROLET). WHEN WE TALKED TO THE DEALERSHIP ABOUT THIS AND COMPLAINED THAT IT WASN'T FIXED WHEN THEY HAD IT, THEY SAID IT WASN'T HAVING PROBLEMS AT THAT TIME. IT WILL COST APPROXIMATELY $600 TO $800 TO FIX. I DON'T HAVE THE MONEY TO FIX IT OR TO BUY ANOTHER CAR SO I MUST CONTINUE TO DRIVE A DEFECTIVE UNSAFE CAR. IF A PART IS DEFECTIVE HOW CAN THAT EXPIRE. GM SHOULD BE RESPONSIBLE FOR THE SAFETY OF THE CARS THEY SELL AND TO FIX ANY DEFECTIVE PARTS NO MATTER HOW OLD THE CAR IS. I HOPE THAT YOU CAN HELP US AS I NEED A DEPENDABLE SAFE CAR AND CAN'T AFFORD TO BUY ANOTHER ONE OR PAY OUT THE KIND OF MONEY IT WILL TAKE TO FIX THIS ONE WHEN I FEEL THIS SHOULD HAVE BEEN TAKEN CARE OF BY THE MANUFACTURER BECAUSE IT IS A PART THAT WAS DEFECTIVE NO MATTER HOW LONG IT TOOK TO GO BAD. THANK YOU. *KB