NHTSA Complaint #10429125 — 2001 HONDA ODYSSEY

2006: NOTIFIED BY HONDA CORP THAT OUR VEHICLE MAY HAVE A DEFECTIVE TRANSMISSION TOOK TO SIM FRYSON HONDA, WINCHESTER AVENUE, ASHLAND, KY FOR EVALUATION - DETERMINED TO BE PART OF RECALL.AND TRANSMISSION WAS REPLACED DUE TO TORQUE CONVERTER SOLENOID MALFUNCTION, HOWEVER, . VEHICLE SHIFTED HARD AND A MADE A "WHIRRING NOISE". WE ADVISED THE DEALER OF THIS ON AT LEAST 3 OCCASIONS BUT WERE TOLD THAT IT WAS REPLACED WITH AN HONDA PART AS INSTRUCTED BY HONDA. THIS DEALERSHIP WAS SOLD AND THE SUBSEQUENT OWNER FILED FOR BANKRUPTCY AND WOULD NOT LISTEN TO OUR COMPLAINTS. DURING THE FALL, 2010 WE NOTICED THE CAR WAS BEGINNING TO SHIFT EVEN MORE HARDER AND SEEMED TO STALL BEFORE GOING INTO GEAR BUT IRONICALLY WHEN THE WEATHER WAS WARMER IT WOULD BEHAVE OKAY. HOWEVER, IN JANUARY 2011 IT WOULD NOT INITIALLY GO INTO GEAR AND WE THOUGHT IT WAS THE GEAR SHIFTING LEVER THAT WAS PERHAPS OUT OF SYNC AND TOOK IT TO MOSES HONDA, RT. 60, HUNTINGTON, WV SINCE THE OTHER DEALER WAS OUT OF BUSINESS. MOSES TESTED THE VEHICLE AND FOUND NOTHING WRONG, HOWEVER, IT CONTINUED TO OFF AND ON BEHAVE THE SAME WAY. WE AGAIN HAD MOSES TO TEST IT IN MARCH/APRIL 2011 AND WAS TOLD THEN THAT THE TRANSMISSION WAS FAILING. WE CONTACTED THE ASHLAND KENTUCKY DEALERSHIP (NOW REOPENED) AND WAS TOLD THE WARRANTY HAD EXPIRED IN JANUARY AND TO CONTACT HONDA FOR ADDITIONAL INFO. WE HAVE ATTEMPTED TO SPEAK WITH HONDA SEVERAL TIMES AND WILL NOT DISCUSS NOR RETURN CALLS TO US. THIS IS A KNOWN PROBLEM, HAVING RESEARCHED THE ISSUE, AND HONDA REFUSES TO ACKNOWLEDGE THEIR RESPONSIBILITY IN R&D OF DEFECTIVE AND POORLY DESIGNED PARTS. I AM REQUESTING FULL CONSIDERATION OF THIS PROBLEM FOR ALL HONDA OWNERS THAT HAVE EXPERIENCED THIS PROBLEM AND FOR HONDA TO ADDRESS THE ISSUE. *TR