NHTSA Complaint #10428997 — 2011 TOYOTA FJ CRUISER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10428997
Vehicle	2011 TOYOTA FJ CRUISER
Component	STEERING
Date of Incident	August 15, 2011
Date Filed	October 6, 2011
Mileage	1,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

VEHICLE EXHIBITED EXCESSIVE STEERING WHEEL SHAKE INDICATIVE OF WHEELS BEING OFF BALANCE. AFTER ATTEMPTING TO RE-BALANCE 6 TIMES AT 4 DIFFERENT SHOPS THE SYMPTOM PERSISTS INTERMITTENTLY. OTHER FJ OWNERS OF 2010 MODEL YEAR AND NEWER FJ CRUISERS HAVE COMPLAINED THAT THEIR VEHICLES HAVE EXHIBITED THE SAME BEHAVIOR. THE PROBLEM (BASED ON FEED BACK FROM OTHER OWNERS ON INTERNET FORUMS) IS SPREAD ACROSS DIFFERENT MODELS, WHEEL AND TIRE COMBINATIONS. MANY OF THEM HAVE TAKEN THEIR VEHICLES BACK TO TOYOTA WHO CLAIMS THE SHAKING IS NORMAL. HOWEVER THE VEHICLE SEEMS UNSTABLE AT SPEED RANGING FROM 45 TO 60MPH, MOST EVIDENT AT ABOUT 50MPH. *TR

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